So how do you know if you would qualify for Home Care help?
Typically personal care services (provided by a CNA) are paid for with Medicaid, however some long-term care insurances and a few private insurances do have benefits that cover personal care services. You also will need to get a prescription from your child's doctor for a functional care assessment. The agencies you talk to usually will take care of that all you need to do is provide the doctor's contact information.
How do I choose an agency?
Start with your local agencies and go from there. Sometimes word of mouth is a good way to go also. Utah Family Voices cannot recommend any certain agency but sometimes we can direct you to a network of families that you can ask. Once you find a couple recommended agencies, call and you ask those questions that are important to your particular situation; ie, are the times you need a CNA fall with in their hours, what are the aides credentials, etc. Also questions for the agency themselves; are your CNA's licensed and insured, is your agency licensed by the state, how are your employees screened, etc. These are just a few questions to get started, you may have others as well.
Ok, I have someone set to start soon, now what!?
This is where you can learn from my mistakes. I would recommend you have help start on a day when you don't really need it so you will have the time to train them. I had the second CNA train on days when I wasn't working so she could just watch the way I wanted things done and ask questions without me worrying about time constraints.
DO NOT be afraid to tell the agency your feelings! This is the greatest thing about hiring an agency, they do all the hiring and firing for you!! For me, I really wanted someone that would blend well with my personality and do things the way my daughter was use to them being done. After all, she is still my little girl and if anything this will help me be a better mom to not only her but to my other kids as well. Stay tuned!
If you have additional questions, please don't hesitate to call our office and talk to us!
-Christine
Phone - 801-272-1068
Toll free in Utah - 1-800-468-1160
Spanish line - 801-272-1067
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